Tele Caller - Recovery

Make recovery calls to customers, drive payment commitments, update call outcomes and achieve assigned recovery targets. Key Responsibilities: • Make outbound recovery calls • Explain pending dues and payment timelines • Negotiate payment commitments • Follow up on unpaid promises • Update CRM/disposition after each call • Follow approved communication and compliance guidelines Ideal Candidate: Confident caller with recovery mindset, persuasive communication and comfort with repeated follow-ups. Preferred Background: Collections, recovery, telecalling, BPO, fintech, NBFC, telecom or loan servicing Education: 12th pass / Graduate Languages: Hindi required; basic English preferred Shift / Travel: Calling role